No Nonsense Return Policy

60-day No Nonsense Returns

Changed your mind? Return your goods within 60 days of delivery for a full refund by store credit, less postage costs. No questions asked.

To be eligible for a change-of-mind return:

the item must be unused, unassembled and unopened, in its original packaging and in the condition you received it
you need a receipt or proof of purchase
craft and activity kits that have been cut, used or opened can't be returned for change of mind
gift cards, coupons and store credit can't be returned
change-of-mind returns aren't available on clearance items marked as final sale

Faulty, damaged or not as described

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. This applies to all items, including sale items. Contact us at sales@dealofalifetime.com.au and we'll sort it out.

How to return

Email sales@dealofalifetime.com.au with your order number, then post your item to:
Daves Deals Returns, Unit 2, 179 Power Street, Glendenning NSW 2761, Australia.

Please don't send your purchase back to the manufacturer.

Return postage and handling

For change-of-mind returns you pay the return postage, and postage costs are non-refundable. There is no restocking or handling fee. For items over $75 we recommend a trackable service, as we can't guarantee we'll receive your return. For faulty or incorrect items, we cover reasonable return postage.

Refunds

Once we receive and inspect your return we'll email you to confirm whether it's approved. Approved change-of-mind returns are credited as store credit, usually within 10 days. Refunds for faulty items go back to your original payment method.